General Questions

Our store is located in the beautiful Depot Park area on South Main Street in Gainesville, Florida within walking distance from Halo Donuts, Newberry Animal Hospital, Camp Run-a-Mutt, Cuban Dudes, Depot Park and First Magnitude Brewery.

GoodNature Pet Store
1315 South Main Street, Gainesville, Florida 32601
(352) 377-1100

We are open 7 days a week
10:00 am - 6:00 pm EST

Online Ordering

While we don't offer shipping services, we've made it super easy for you to access everything you need with our local home delivery and store pickup options.

Here's what you need to know:

📍 GoodNature Pet Store is located at 1315 South Main Street in Gainesville, Florida. We're open 7 days a week because we know how important it is to cater to our pet parents' schedules.

🛍️ In-Store Shopping Experience:
Prepare yourself for an extraordinary shopping adventure at GoodNature Pet Store! Our aisles are brimming with an incredible selection of pet
products that go beyond what you can find online. From top-quality pet
food and trendy accessories to irresistible toys and unique goodies,
we've got it all. And guess what? Your furry companions are more than
welcome! Bring them along on a leash or in a carrier, and watch them
enjoy the attention, treats, and even some free samples!

🚚 Local Delivery and Free Store Pickup:
While we absolutely love in-store shopping, we understand that convenience is key. That's why we offer both Local Delivery and Free Store Pickup options.

For Local Delivery:
Within a 25-mile radius of our Gainesville store, we provide same-day
delivery. Simply place your order by 2:00 p.m. from Monday to Friday,
and our dedicated GoodNature Pet Store staff will personally deliver
your items right to your doorstep. No need to rely on third-party apps
or drivers. Please note that orders placed after 2:00 p.m. on Friday
will be delivered on the following Monday. The delivery fee is just $5,
and there's no minimum purchase required.

For Free Store Pickup:
Order online and enjoy the convenience of our Free Store Pickup service. Most orders are ready for pickup within one hour during our regular business hours. We'll send you a notification as soon as your order is ready, allowing you to swing by and collect your items whenever it suits you best.

📞 Contact Us:
If you have any questions or need assistance, our friendly team is here to
help! Just give us a call at 352-377-1100 or reach out through our website's contact form. We're always ready to lend a paw and ensure your pet care journey is a breeze.

So come on down to GoodNature Pet Store and experience the magic of
in-store shopping. Explore our wide range of products, chat with our
knowledgeable staff, and create unforgettable memories with your furry friends. Thank you for choosing GoodNature Pet Store as your go-to pet care destination in Gainesville, Florida. We can't wait to exceed your

We accept all major bank cards, Apple Pay, Amazon Pay, Google Pay, PayPal, Shopify Pay, and GoodNature gift cards.

If an item you want is out of stock, please contact us and we’ll notify you of the next restock date. We receive 3-4 deliveries a week so restock times are normally very quick.

You can view your order status when logging into your account. We'll
also send you an email once your order is on the way.

You can access your account HERE. Once on the log-in screen, you will be prompted to input your email address and password. Please be sure to double-check your spelling. After logging in, you will have quick access to view, edit, and modify your orders and subscriptions!

You can reset your password with a few steps if you happen to forget it. On the log-in screen, click “Forgot Password?” and then enter your email address. You will receive an email from us with a link to reset.

Absolutely! Give us a call at (352) 377-1100


If you or your pet are not 100% satisfied, you can return items within 30 days of purchase for a full refund or store credit. Simply keep your receipt and original packaging. See our full refund policy HERE

Yes! We guarantee all of our pet food and will gladly offer store credit toward a different brand or recipe, even if the returned bag is already open. The only exceptions are opened cans of pet food and frozen pet food.


GoodNature Pet Store is family-owned and operated by a local family, Joy & Kat Drawdy. Long-time residents of Gainesville, the Drawdy family has been active in animal rescue, animal nutrition, and the pet retail industry since 1983. Joy Drawdy is the founder of Gainesville Pet Rescue and Co-founder of Earth Pets Natural Pet Market. Kat Drawdy is the curator of all things unique and fun at our shop and satellite stores and events. All of the amazing employees at GoodNature Pet Store are local residents with lifelong ties to the Drawdy family.

No we don’t sell pets, but we do partner with local rescues and host pet adoption events from time to time. Check our social media accounts regularly for notifications & updates about pet adoption events.

Sadly, we were forced to close our kitten nursery during the Covid pandemic. All of our kittens were adopted into loving homes and the nursery was closed down in early 2021. We are still very involved with animal rescue and will often have kittens available for private adoption. Check our social media accounts regularly for notifications & updates about adoptable pets.


Joining is free and easy - simply create an account and earn your rewards right away! Whether you shop online or in our store, your points will follow!

When logged in to your account, find the Rewards widget anywhere on our website to view your points balance and redeem available rewards.

GoodNature Pet Store

1315 South Main Street
Gainesville, Florida 32601

Open 7 Days
10:00 am - 6:00 pm

Get directions